How to handle if there is no/wrong leave days counted for pay item about leave (e.g. AL Pay, SL Pay) in the payroll?

Before handling the case, you need to know the cause first. There are some possible reasons.

No or Wrong formula is set
- Go to Master Data --> Job Order Template to check the payroll formula
  - if the formula is not set, please contact us
  - if the leave type code is wrong, please update the leave type code

2. The Leave Entry problem

Go to Attendance->Leave Entry and check if the leave entry is created
- if no, please create the leave entry and recalculate the payroll
- if yes, please check if the leave entry is created for
  - 1. a day where no shift is assigned, which would have red "!" shown
  - 2. duration is wrong
- Please go to Attendance-->> Roster and check the staff roster and shift. Details can take look How to Handle the red "!" shown in the Leave Entry?
Then recalculate leave entry by opening the entry-> More->Recalculate and recalculate the payroll